Helpline: +39 0522 569810
Sales terms
1) The supply and sale of clothing products and accessories carrying the BOTTEGA39 trademark on the website www.bottega39.com are governed by the following General Terms of Sale.
2) Products carrying the BOTTEGA39 trademark, purchased on the website www.bottega39.com, are sold by IMPRESA 39 SRL, VAT number 02530740352, with registered office in Reggio Emilia (RE), Via Tazio Nuvolari, 6.
3) Purchase operations are governed, among others, by the requirements of Legislative Decree no. 206 of 06.09.2005 (the Consumer Code), according to which:
I) the term "on line sale contract" refers to a remote contract, or rather a legal deal relating to movable property and/or services signed between a professional operator, in this case IMPRESA 39 SRL, through the on line service www.bottega39.com, and a consumer, as part of a system of remote sales organised by the professional operator who, for this contract, uses exclusively the remote communications technology known as the Internet;
II) the term "professional operator" refers to a person or corporation who acts as part of their business or professional activities, or an intermediary thereof;
III) the term "consumer" refers to an adult person or a legal person who acts for reasons unconnected with any business or professional activities performed.
ART. 1
ACCEPTANCE OF THE GENERAL TERMS OF SALE
a) All contracts will be concluded directly through access to the website corresponding with the address www.bottega39.com, where the customer may conclude the contract for purchase of the good and/or product desired, carefully following the instructions and procedures indicated.
b) These general terms of sale are an integral part of the sale contract, so they must be examined "on line" by the customer, before completion of the purchase procedure. Sending the order confirmation therefore implies full knowledge and acceptance of them.
c) The general terms of sale may be revised or altered at any moment by IMPRESA 39 SRL, which will communicate this through the pages of the website. The customer agrees to print and keep a copy of them.
d) On sending confirmation of the purchase order via computer, the customer unconditionally accepts and agrees to comply with the general terms of sale, in relations with IMPRESA 39 SRL, including the terms of payment indicated below, declaring that they have viewed and accept all the terms indicated.
e) IMPRESA 39 SRL does not consider itself bound by any different general terms unless they have been agreed beforehand and accepted in writing.
ART. 2
SALE PRICES AND PURCHASE METHODS
a) All sale prices of products displayed and indicated on the website www.bottega39.com, for which they constitute supply to the general public in accordance with art. 1336 of the Italian Civil Code, are inclusive of VAT and all other sales taxes within the national borders of Italy.
b) The total cost of shipment and transport to the customer's domicile overseas will be clearly indicated and displayed before completion of the order.
c) The purchase contract is concluded through precise compilation and consent to purchase, indicated through "on line" acceptance, and conditional upon payment.
d) The customer may pay for the goods ordered using the payment methods indicated "on line" at the moment of purchase.
ART. 3
DELIVERY METHODS
a) Shipping Charges
Shipping charges are based on the order amount and destination.
Shipping is carried out by the courier DHL, and an express service is used (therefore delivery takes 2-3 working days from dispatch; please note that for certain zones that are more difficult to reach 4-5 working days may be necessary).

 
Italy 9 €
Islands and Calabria 10 €


Germany 20 €
Denmark, Luxembourg, Belgium 22 €
Austria, Holland 28 €
France, Spain 28 €
Portugal, United Kingdom 29 €
Switzerland 36 €
United States 52 €
Finland, Sweden 37 €
Eastern Europe 37 €
b) IMPRESA 39 SRL will consign the products selected and ordered to the carrier / delivery service, thereby completing delivery, for them to be transported to the customer, at the address indicated by them.
c) IMPRESA 39 SRL will do its utmost to fulfill the orders transmitted within seven working days and the goods purchased will be delivered within the time-limits indicated in art. 54 of Legislative Decree 205/06 in all circumstances, namely within 30 days from the day after the one when the consumer has transmitted the order to the professional operator. IMPRESA 39 SRL may not be held liable for late delivery or non-delivery attributable to causes of force majeure or chance.
d) The customer is required to check, on receipt, that the product delivered conforms with the order made and should only sign the documents of receipt following said check, without this affecting the right of withdrawal contemplated in point 8 below. By compiling the personal details form in the registration procedure necessary to start the process for fulfilment of this contract and for any further relative communications, the customer and/or client authorises IMPRESA 39 SRL to communicate any non-sensitive personal data (residence, telephone number) to the delivery services and/or forwarding agents used for delivery of the goods purchased, in order to allow the procedures necessary for delivery.
ART. 4
AVAILABILITY OF PRODUCTS
a) The customer may purchase the products indicated in the electronic catalogue on www.bottega39.com and in the quantities in stock. The product database is updated every 24 hours. If the product purchased by the customer on www.bottega39.com is no longer available in stock and cannot be otherwise obtained by the professional operator within the time-limits indicated by art. 54 of Legislative Decree 205/06, IMPRESA 39 SRL agrees (following written communication in accordance with paragraph II of art. 54 of Legislative Decree 205/06) to reimburse, via bank transfer, as soon as possible (and within a maximum of 30 days in all circumstances), the amounts paid for the supply.
ART. 5
LIABILITY
a) IMPRESA 39 SRL accepts no liability for disservices attributable to causes of force majeure, such as, by way of example, accidents, explosions, fires, strikes and/or lockouts, earthquakes, flooding and other similar events which prevent, in full or in part, fulfilment of the contract within the agreed times.
b) IMPRESA 39 SRL will not be held liable with any party or third parties for damages, losses and costs suffered as a result of non-fulfilment of the contract for the reasons indicated above, with the customer being entitled solely to reimbursement of the price paid.
c) Equally, IMPRESA 39 SRL may not be held liable for any fraudulent or unlawful use which may be made by third parties of credit cards, cheques and other means of payment, upon payment of the products purchased. IMPRESA 39 SRL is not able, at any moment of the purchase process, to learn the credit card number of the customer which, on opening of a protected connection, is transmitted directly to the operator of the banking service.
ART. 6
WARRANTIES AND ASSISTANCE
a) IMPRESA 39 SRL manufactures and sells products carrying the BOTTEGA39 trademark and these are high-quality products; however, if the products ordered should be faulty, the consumer is required to notify the fault in writing (via e-mail or fax) within ten days of discovery, failing which the warranty will not be valid.
b) In order to request replacement, the consumer must submit a specific claim, following the procedure indicated for the right of withdrawal, and IMPRESA 39 SRL, following irrevocable communication of the return code, may authorise return of the product for checks. The risks relating to transport of the goods lie with the sender. Shipments sent "carriage unpaid" will not be accepted unless agreed beforehand with the vendor. If the claimed fault is found, IMPRESA 39 SRL will make the agreed correction, within an appropriate amount of time, and credit the shipment costs. IMPRESA 39 SRL reserves the right to charge the customer for any costs sustained to check the product and for reshipment thereof, if it is undamaged and lacks the claimed defects and faults, and referable to the delivery date, in contrast with what the customer has declared.
c) In order to assist the above operations, the customer must request the product return number by contacting IMPRESA 39 SRL by e-mail or telephone (e-mail address: gianluigicontin@gmail.com, telephone +39 0522 569810).
ART. 7
OBLIGATIONS OF THE CUSTOMER
a) Once the "on line" purchase procedure is completed, the customer agrees to print and keep a copy of these general terms, which, in any case, they will already have viewed and accepted, since this is an obligatory step in purchase, and also of the specifications of the product being purchased, in order to satisfy in full the condition referred to in arts. 52 and 53 of Legislative Decree no. 205/06;
b) Minors are strictly prohibited from making an "on line" order.
c) The customer is strictly prohibited from entering any untrue and/or invented and/or fabricated information, in the registration procedure necessary for starting the process of fulfilment of this contract and for further relative communications. The personal details, address, telephone number and e-mail address indicated must be exclusively the actual ones of the person concerned and not those of third parties, or fabricated.
d) Entering the data of third parties is strictly prohibited. IMPRESA 39 SRL reserves the right to prosecute any violation and abuse, in the interests and protection of all consumers.
e) The customer exempts IMPRESA 39 SRL from all liability deriving from issuing of incorrect financial documents due to errors in the data provided by the customer, since the latter is solely responsible for its correct entry.
ART. 8
RIGHT OF WITHDRAWAL AND CLAIMS
a) In accordance with art. 64 of Legislative Decree 205/06, the consumer may exercise the right of withdrawal and return the product received, in compliance with the time-limits and methods indicated hereunder.
b) A consumer who, for any reason, is not satisfied with the purchase made, is entitled to withdraw from the contract signed, within 20 days from the date of the invoice.
c) A consumer who has excercised the right of withdrawal must issue the return request by entering on Your Profile on www.bottega39.com, then doing click on the shopping bag near the confirmed order and follow the procedure. After this the client must return the product sending to BOTTEGA39 Impresa 39 srl, Via Tazio Nuvolari, 6 42123 Reggio Emilia (RE) - Italy. All costs of returning the product are to be paid by the consumer. All articles must be returned to and received by Kast Srl in perfect condition and in the same state in which they were received, in the original packaging and with the tags indicating the bar code and any other material which forms part of the packaging.
d) In the case of compliance with all the terms and obligations of the consumer indicated, IMPRESA 39 SRL will reimburse the sale price of the article purchased, by direct refund on the card used for the payment, within 30 working days.
ART. 9
METHODS OF PAYMENT
a) By compiling the specific box, present on the website of the banking system of payment, the consumer and/or customer authorises IMPRESA 39 SRL to use their credit card, or another card issued in replacement thereof, to charge to their own current account, in favour of IMPRESA 39 SRL, the total amount indicated as the cost of the "on line" purchase. The entire procedure takes place through a protected connection directly connected to the bank institute which operates the "on line" payment service, to which IMPRESA 39 SRL has no access.
b) If the consumer exercises the right of withdrawal, as contemplated by these contractual terms, the amount to be reimbursed will be paid via bank transfer.
c) On exercising the right of withdrawal, the consumer must therefore communicate the IBAN code to IMPRESA 39 SRL, to allow crediting of the amount to be reimbursed.
ART. 10
EXPRESS RESOLUTORY CLAUSE
a) IMPRESA 39 SRL is entitled to terminate the contract signed, simply by notifying the consumer and/or customer, with sufficient and justified reasons; in this case, the customer will be entitled exclusively to reimbursement of any sum already paid.
b) The obligations accepted by the customer in art. 7 of these terms (obligations of the customer) and the guarantee on collection of payment made by the customer using the means indicated in art. 2, are essential in nature, so that, by express agreement, non-fulfilment by the customer of even just one of said obligations will lead to legal termination of the contract in accordance with art. 1456 of the Italian Civil Code, without the need for a judicial sentence and without prejudice to the right of IMPRESA 39 SRL to take legal action for compensation of any further damages.
ART. 11
JURISDICTION AND COURT OF COMPETENT JURISDICTION
a) All disputes relating to application, fulfilment, interpretation and violation of purchase contracts signed "on line" via the website www.bottega39.com are subject to Italian jurisdiction; these general terms refer, for anything not expressly indicated therein, to the requirements of the Italian Civil Code, and also to Legislative Decree 205/06.
b) For any dispute between the parties relating to this contract, the court of competent jurisdiction will be the one in the district where the consumer is domiciled; for all other disputes, the sole court of competent jurisdiction will be Verona Court Separate Section of Reggio Emilia.